PRIVACY POLICY
Effective Date: 1st December 2022
Last Updated: 10th January 2025
Innovus Group (“we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.innovus.co.ke (the “Website”).
By using our Website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Website.
- Information We Collect
We may collect the following types of information:
- Personal Data
When you interact with us, we may collect personal information, including but not limited to:
- Name
- Email address
- Phone number
- Company name
- Job title
- Any other details you provide through our contact forms or communications.________________________
- Automatically Collected Data
When you visit our Website, we may collect information automatically, such as:
- IP address
- Browser type and version
- Device type (desktop, mobile, tablet)
- Operating system
- Pages visited and time spent on the Website
- Referring site (how you arrived at our Website)
We collect this data using cookies, tracking technologies, and analytics tools.
- Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve user experience, analyze traffic, and personalize content. You can manage your cookie preferences through your browser settings.
- How We Use Your Information
We use the collected information for the following purposes:
- Providing Services – To respond to inquiries, process requests, and deliver services.
- Communication – To send emails, newsletters, or updates (with your consent).
- Security & Fraud Prevention – To protect against unauthorized access and fraud.
- Website Analytics – To monitor and improve the performance of our Website.
- Legal Compliance – To comply with applicable laws and regulations.
- How We Share Your Information
We do not sell or rent personal information. However, we may share your data with:
- Third-Party Service Providers – Companies that help us with website hosting, analytics, or customer support.
- Regulatory Authorities – If required by law, court order, or legal process.
- Business Transfers – In case of mergers, acquisitions, or business restructuring.
All third parties are required to follow strict confidentiality and data protection obligations.
- Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal requirements, or resolve disputes. When data is no longer required, we securely delete or anonymize it.
- How We Protect Your Data
We implement industry-standard security measures, including:
- Encryption – Protecting sensitive data during transmission.
- Access Controls – Restricting access to authorized personnel.
- Regular Audits – Assessing vulnerabilities and improving security.
However, no online transmission is 100% secure. While we take all reasonable steps, we cannot guarantee absolute security.
- Your Rights and Choices
Under the Kenya Data Protection Act, 2019, you have the right to:
Access – Request a copy of your personal data.
Correction – Request correction of inaccurate information.
Deletion – Request the deletion of your personal data.
Withdraw Consent – Opt-out of marketing emails or data processing.
Object to Processing – Restrict or object to how we process your data.
To exercise your rights, contact us at info@innovus.co.ke. We may require verification before processing your request.
- Third-Party Links
Our Website may contain links to third-party websites. This Privacy Policy does not apply to those external sites. We encourage you to review their privacy policies before providing personal data.
- International Data Transfers
If we transfer your data outside Kenya, we ensure it is protected under appropriate legal safeguards, such as contracts and industry best practices.
- Changes to This Policy
We may update this Privacy Policy periodically. The latest version will always be available on our Website. We encourage you to review it regularly.
- Contact Us
For questions, concerns, or requests regarding this Privacy Policy, please contact us:
Email: info@innovus.co.ke
Address: 10th Floor, Imaara Building, Dedan Kimathi Ave, Mombasa, Kenya
Phone: 020 790 9100
By using our Website, you acknowledge that you have read and understood this Privacy Policy.