Ongea for Odoo is an AI-powered WhatsApp Business integration built by Kenyan company Innovus Tech, available on the Odoo Apps Store at $180.
The module connects your Odoo instance to Meta’s WhatsApp Business API and uses Google Gemini as its AI engine, enabling authorized employees to interact with your live Odoo data directly through WhatsApp. It is compatible with Odoo versions 16 through 19, works across Community and Enterprise editions, and can be deployed on Odoo.sh, or on-premise setups.

What sets Ongea apart from a basic WhatsApp notification module is its tool-calling architecture. Rather than simply sending templated messages, the embedded Gemini AI agent can autonomously execute live queries against your Odoo database; searching records, running aggregations, and fetching field information in real time. This means an employee on the go can WhatsApp the system asking about sales figures, stock levels, invoice statuses, or any other Odoo data, and the AI resolves the query instantly without needing to open a browser or log into the backend. Persistent conversation memory further enhances this by maintaining context across multi-turn exchanges, making interactions feel natural rather than transactional.

From a setup perspective, the module requires a Meta Developer account with WhatsApp Business API access, a Google Gemini API key, and a publicly accessible HTTPS URL for webhook callbacks. Configuration lives inside Odoo under a dedicated Ongea menu, covering Meta credentials, webhook tokens, and per-company AI agent isolation. Critically, access is controlled through an authorized users whitelist; only employees whose phone numbers are explicitly registered can interact with the system, keeping your business data secure.
For organizations already on Odoo that want to give their teams a conversational, WhatsApp-native window into company data, Ongea is a well-scoped solution worth evaluating at its price point.

By: Blessing Mwiti